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Making the Call, and Then Some

The next time you pick up your phone to make a call, spend a minute thinking about all of the technology that goes into making this possible. Not only did a phone manufacturer actually have to make the phone, but a phone service had to figure out how to beam down the connection that makes it possible for you to call. That's a lot of work. We can probably all agree that phones make our lives better, and that phone services also make our lives better. We wanted to create a space where we could talk more about this innovation, which is why we created this blog for readers like you.

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Latest Posts

Four Essential Call Center Software Features To Improve Customer Service

Posted on January 12, 2022

For some call centers, customer service is the name of the game. Having the right software can help improve the customer service experience for those dialing in for help. As you look for call center software, consider the following options to ensure every call is handled with the greatest of care.  Digital Receptionist The digital receptionist is the first voice your customers should hear. This recorded message directs callers through a host of available menu options, such as dialing one number for English and another for Spanish. [Read More]

What Are The Benefits Of Onsite Cable Termination?

Posted on October 14, 2021

As you start to plan your new cabling network, you'll have to decide how to terminate your cables. While you can buy individual cables that are pre-terminated by their manufacturer, you can also buy cabling in bulk. You then cut cables to size and add termination connectors as you work. Why should you consider onsite termination? Get a Faster Start If you buy pre-terminated cables, then you have to plan out your job more precisely. [Read More]

3 Things You Didn't Know You Could Do With A VoIP Phone System

Posted on May 20, 2021

Have you heard more small businesses are switching over to a VoIP phone system? Do you want to know what the big deal is? While a VoIP phone system can cut down on your telephone bill, it also provides a lot of features that you may not be aware of. No More Shared Lines A common problem with a traditional phone system is that you are limited with the number of lines coming into your office. [Read More]

4 Crucial Factors To Consider When Selecting A Dependable Business Phone System

Posted on March 4, 2021

Most businesses overlook the need for effective communications, which are essential for success. Efficient communication begins with installing a reliable phone system, but how do you find the right one that meets all your requirements without negatively impacting your IT resources? Some factors to keep in mind when looking for an ideal phone system for your business are below.  Number of Company Branches If you have multiple branches or plan to expand in the future, your company will have several offices that require phone service. [Read More]