4 Ways Business VoIP Installation Can Save You Money

Cutting business costs is a priority for practically every business owner. However, seemingly small costs such as phone costs can add up quickly and become a major business expense. Even when business is booming, finding a way to keep your costs down can help you save money to invest in other areas of your business. You may get different strategies out there to keep your business costs down, but one method stands out of the crowd: business VoIP system installations. [Read More]

Four Essential Call Center Software Features To Improve Customer Service

For some call centers, customer service is the name of the game. Having the right software can help improve the customer service experience for those dialing in for help. As you look for call center software, consider the following options to ensure every call is handled with the greatest of care.  Digital Receptionist The digital receptionist is the first voice your customers should hear. This recorded message directs callers through a host of available menu options, such as dialing one number for English and another for Spanish. [Read More]

What Are The Benefits Of Onsite Cable Termination?

As you start to plan your new cabling network, you'll have to decide how to terminate your cables. While you can buy individual cables that are pre-terminated by their manufacturer, you can also buy cabling in bulk. You then cut cables to size and add termination connectors as you work. Why should you consider onsite termination? Get a Faster Start If you buy pre-terminated cables, then you have to plan out your job more precisely. [Read More]

3 Things You Didn't Know You Could Do With A VoIP Phone System

Have you heard more small businesses are switching over to a VoIP phone system? Do you want to know what the big deal is? While a VoIP phone system can cut down on your telephone bill, it also provides a lot of features that you may not be aware of. No More Shared Lines A common problem with a traditional phone system is that you are limited with the number of lines coming into your office. [Read More]