About Me

Making the Call, and Then Some

The next time you pick up your phone to make a call, spend a minute thinking about all of the technology that goes into making this possible. Not only did a phone manufacturer actually have to make the phone, but a phone service had to figure out how to beam down the connection that makes it possible for you to call. That's a lot of work. We can probably all agree that phones make our lives better, and that phone services also make our lives better. We wanted to create a space where we could talk more about this innovation, which is why we created this blog for readers like you.

Search

Latest Posts

3 Factors To Consider When Installing Data Cabling

Posted on June 28, 2022

The transfer of data plays a major role in the day-to-day activities of businesses and homes alike. In order for data to be transmitted smoothly, a series of cabling must be installed to support the data network. Many people make the mistake of failing to take into account the many factors that can affect cabling quality prior to installation. Here are three unique factors you should consider to ensure you end up with cabling that will be equipped to meet your long-term needs. [Read More]

4 Benefits Of Telephone Answering Services

Posted on April 6, 2022

Is your business prepared for the unexpected? Do you have a plan in place for when you can't answer the phone? A telephone answering service can help you ensure that your customers always have a way to reach you, even when you're not able to answer yourself. Here are just a few of the benefits of using a telephone answering service:  1. 24/7 Coverage A telephone answering service provides your business with 24/7 coverage, ensuring that your customers can always reach you. [Read More]

4 Ways Business VoIP Installation Can Save You Money

Posted on February 25, 2022

Cutting business costs is a priority for practically every business owner. However, seemingly small costs such as phone costs can add up quickly and become a major business expense. Even when business is booming, finding a way to keep your costs down can help you save money to invest in other areas of your business. You may get different strategies out there to keep your business costs down, but one method stands out of the crowd: business VoIP system installations. [Read More]

Four Essential Call Center Software Features To Improve Customer Service

Posted on January 12, 2022

For some call centers, customer service is the name of the game. Having the right software can help improve the customer service experience for those dialing in for help. As you look for call center software, consider the following options to ensure every call is handled with the greatest of care.  Digital Receptionist The digital receptionist is the first voice your customers should hear. This recorded message directs callers through a host of available menu options, such as dialing one number for English and another for Spanish. [Read More]