Why Your Hotel Needs VoIP Service For Guests
Remodeling a hotel and bringing it up to modern efficiency means adding amenities that suit your guests. These amenities can be extra security features or features to help guests during their stay. One of these features deals with phone services. If you are trying to upgrade your phone services and streamline your internet and entertainment options, VoIP services may be ideal. Here are some of the reasons your hotel needs to consider VoIP services for your guests.
Unlimited Long Distance Calling
You may have guests that are business travelers. These travelers need to stay in contact with their business associates and with clients. This means having reliable long-distance phone service. In some cases, a business guest may not have cellular service that works in your location or within the hotel. By having a VoIP service available in the room, you can offer the business guest a chance to handle their calls privately and directly without concern about paying higher fees.
Call Settings
There are many business guests you may have in your hotel who have different sleep schedules. Some of the business guests may have odd sleep times due to jet lag or due to the type of business they do. This means that receiving calls at all hours could be disruptive to their sleep patterns and to their visit. With this in mind, a feature of VoIP services that may benefit you and the guests is call settings. These settings can be changed from room to room and set to stop phone calls at specific times. You may also set do not disturb hours for the guest from the main access point in the hotel office.
Call Notifications
An aspect of VoIP services that can be beneficial to your business guests is call notifications. The notifications of calls or voicemails through the hotel VoIP service can be sent via text message to the guests. This is an option the guest could set up with the front desk upon arrival at the hotel. The notifications act as a personal receptionist and allow the client to return the calls at their earliest convenience. It also reduces the chance of missed calls and connections.
If you believe having a VoIP service in your hotel would be beneficial to your guests, contact your local service provider. A contractor will discuss the type of services available for your hotel and how installation can begin. They will also discuss extra amenities you would like on the VoIP services to help your guests even further.
Contact a VoIP service provider for more information.
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